Essentials of Business Continuity Management : Module 1 : Understanding Your Organization รหัส BCM2010

Module 1: Understanding Your Organization

To be able to develop an appropriate Business Continuity Management program you must first understand your organization and what activities or processes are essential to ensure continuity of business critical activity to at least a minimum level. BCM must be owned and fully integrated into the organization as an embedded management process. Understanding Your Organization takes a close look at the major elements or the cornerstone of developing a business continuity program for your organization including the Business Impact Analysis and the Risk Assessment. This two-day instructor-led course is the first in a series of five that make up Essentials of Business Continuity Management.

BCM Program Development

BCM Program Development is a half-day instructor-led workshop that provides an overview of the business continuity management program development process with a focus on gaining executive support as demonstrated by policy development. It will also include a review of the regulations that drive much of BCM program development as well as project management strategies related to business continuity planning. BCM Program Development is part of the Essentials of Business Continuity Management series.

For a complete course description, download the brochure >click here

The Business Impact Analysis

The Business Impact Analysis is a one-day instructor-led workshop that introduces the reasons for and value of conducting a Business Impact Analysis. Attendees will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery Time Objectives (RTO), and Acceptable Exposure to Loss in order to understand the BIA process for their organization. The Business Impact Analysis is part of the Essentials of Business Continuity Management series.

For a complete course description, download

The Risk Assessment

The Risk Assessment is a one-day instructor-led workshop that focuses on the second element of data gathering – the Risk Assessment. This workshop introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuityprogram. The Risk Assessment is part of the Essentials of Business Continuity Management series.

For a complete course description, download the brochure >click here

the brochure >click here

Course Description:

Organizational Crisis Preparedness is the overview course in the Crisis Management and Communication discipline. This course lays the groundwork and provides the foundation for becoming certified in Crisis Management and Communication.

It is not enough to provide support and intervention after a crisis, organizations must plan ahead for how they will respond to events that can damage them and their employees. While major efforts have often been made to protect the IT infrastructure, it is vital that organizations put that same effort towards how they will manage a crisis and its impact on the total organization. During a crisis event, well meaning employees often do not know what to do or how to do it. Too often employees receive “on the job training” on how to handle crisis situations. Organizational Crisis Preparedness is a “nuts and bolts” effort that attendees can immediately apply to their work settings

Course Outline:

• Crisis Management and Organizational Resilience

• Incident Management: Proactive vs. Reactive Measures

• Assessing the Organizational Culture

• Understanding the Work Organization as a Social Milieu

• The Relationship between Organizational Culture and Crisis Management

• Legal and Litigation Aspects of Crises What Resiliency Really Means and How to Develop It

• Responsive Leadership

• Designing Your Crisis Management Team

• Key Roles Within and Outside the Organization

• Crisis Communication

• Human Factor Issues

• Reactions to Crises, Traumas, Disasters, and Catastrophes

• The Lifespan of a Crisis

• Employee Services and Programs

Included in this course is the textbook, “Organizational Crisis Management: The Human Factor” written by Dr. Gerald Lewis.

Audience:

The audience for this course is those new to the crisis management and business continuity disciplines or for senior management who need to understand the basics for the development a crisis management competency.

Attendees will learn the basics of crisis management upon which they can build specific competencies with later courses.

Delivery Structure:

Throughout the course there are a variety of small group exercises and a halfday is devoted to a simulation.

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